Care deeply about accuracy, ethics, and client trust
Thrive in collaborative, problem-solving environments
Are curious about the intersection of law and technology
Believe in improving legal practice through responsible innovation
Current openings will be posted on the link below.
We are seeking a driven and client-focused Customer Success Manager to join our growing team. This role reports to our CS leadership and works closely alongside a peer CSM to deliver an exceptional experience across our portfolio of law firm clients. The position can be based in Memphis, TN, or remote for the right candidate. The Customer Success Manager is a key executor of our client success playbook, responsible for onboarding, retaining, and supporting law firms as they adopt and grow with the Visalaw AI platform. You'll work within an established structure while contributing ideas that help the team continuously improve. If you are passionate about AI, legal technology, and building meaningful client relationships, we want to hear from you. Experience in immigration law or legal services is a strong plus.
If you don't see a position that fits you, feel free to introduce yourself and tell us why you're interested in Visalaw AI.
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Memphis, TN
