Cookies Policy

Updated: 02/22/2022

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This Cookies Policy describes how we use cookies and similar tracking technology (collectively referred to as “cookies” hereafter), as well as how you can manage these cookies. This Cookie Policy is part of our Terms of Service and is automatically incorporated therein.

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1. General

Description of Cookies: Cookies are data files that are placed on the computer or mobile device of someone when they visit a website. Among other things, cookies are used by websites to perform their services and provide information for reporting purposes.

First-Party Cookies: Cookies set by the website owner or service provider (in this case, Visalaw.ai) are called “first-party cookies”. Cookies set by parties other than the website owner are called “third-party cookies”.

Third-Party Cookies: Third-party cookies enable third-party features or functionality to be provided on or through the website or service you are using (such as payment processing and analytics). The third parties that set these third-party cookies can recognize your computer both when it visits the website or service in question and also when it visits certain other websites or services.

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2. Types of Cookies

The following types of cookies may be set by us or by third-party providers whose services we rely on:

Essential Cookies: These are cookies that (1) ensure you can access our Websites and Services and use it securely and (2) protect your data from unauthorized access and the Websites and Services from fraudulent use. Blocking these Cookies will impair the core function of the Websites and Services.

Performance and Functionality Cookies: These cookies are used to enhance the performance and functionality of the Websites and Services. Although important to us, these cookies are non-essential to the use of the Websites and Services. However, without these cookies, certain functionality may become unavailable.

Analytics and Customization Cookies: These cookies collect information that helps us understand how our Websites and Services are being used and how to customize them to improve your experience.

Advertising Cookies: These cookies are used to perform functions like making advertising messages more relevant to you and preventing the same ad from continuously reappearing.

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3. Cookies Related to Users of or Visitors to the Company Websites (Visalaw.ai and Visalaw.bot)

Below is a list of what first- and third-party cookies we currently set or allow to be set when Users access the Visalaw.ai and Visalaw.bot Websites and Services, and the specific type of cookie they are (see Section 2 for more on Types of Cookies).

Essential Cookies. We utilize first-party cookies that are strictly necessary. We also use third-party cookies of this type, which are installed, used, and owned by:

  1. Stripe, Inc., a US entity with registered address at 510 Townsend Street, San Francisco, California, 94103. Visit this link to learn more about the entity’s cookies and privacy policies. Please note that the processing of data by Stripe may entail the international transfer of data outside the European Union.

Performance and Functionality Cookies. We do not currently use third-party cookies of this type.

Analytics and Customization Cookies. We use third-party cookies of this type, which are installed, used, and owned by:

  1. Google Ireland Limited, an Irish entity with registered address at Gordon House, Barrow Street, Dublin 4 (Ireland). To know more about Google’s cookies, please visit its cookies and privacy policies, as available here. Please note that the processing of data by Google may entail the international transfer of data outside the European Union, as further described in the link above.

Advertising Cookies. Currently, we do not utilize first-party or third-party cookies for advertising or marketing purposes.

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4. Cookies Related to Users of Client Portals and the Bot Admin

Below is a list of what first- and third-party cookies we currently set or allow to be set when Users access Client Portal or Bot Admin Services, and the specific type of cookie they are (see Section 2 for more on Types of Cookies).

Essential Cookies. We utilize first-party cookies that are strictly necessary. We also use third-party cookies of this type, which are installed, used, and owned by:

  1. Stripe, Inc., a US entity with registered address at 510 Townsend Street, San Francisco, California, 94103. Visit this link to learn more about the entity’s cookies and privacy policies. Please note that the processing of data by Stripe may entail the international transfer of data outside the European Union.

Performance and Functionality Cookies. Currently, we do not utilize first-party or third-party cookies for performance and functionality.

Analytics and Customization Cookies. Currently, we do not utilize first-party or third-party cookies for analytics and customization.

Advertising Cookies. Currently, we do not utilize first-party or third-party cookies for advertising or marketing purposes.

5. Manage, Block, or Delete Cookies

Where required by law, we use different mechanisms (e.g. consent form, banner) to secure consent and allow you to manage non-essential cookies we or third-parties we rely on use. You can also allow, block, or delete cookies by configuring your browser settings. For more information on how to block or deactivate cookies please see the below:

6. Contact

If you have questions about our policies, your rights, or need assistance regarding this policy, please contact us at [email protected].